Our amazing competition to win a hot tub worth £4,899

Our amazing competition to WIN A HOT TUB worth £4,899 has now closed for entries!

We will be drawing the winner and contacting them soon.  Check back for more details!


The Ramsey Hot Tub from our Pembrokeshire Range of spas features a generous 6 seats, with 2 powerful 2 horsepower pumps and 47 jets guaranteeing you a deep and relaxing massage.  Bluetooth music and premium LED lights complete the experience.  Supplied with a Sterling Silver acrylic finish, a Grey Cabinet, steps and a cover this hot tub will take your outdoor living area to the next level!


Competition Terms & Conditions

1. Promotion Description: The ‘Ramsey Hot Tub worth £4,899!‘ (“Sweepstakes”) begins on 29/06/2019 at 12:00 AM (London) and ends on 15/09/2019 at 11:59 PM (London) (the “Promotion Period”). By participating in the Sweepstakes, each entrant unconditionally accepts and agrees to comply with and abide by these Official Rules and the decisions of Castle Hot Tubs Limited (“Sponsor”), which shall be final and binding in all respects. Sponsor is responsible for the collection, submission or processing of Entries and the overall administration of the giveaway. Entrants should look solely to Sponsor with any questions, comments or problems related to the Sweepstakes.

2. Eligibility: Open to legal residents of South Wales, UK only, who are aged 18 years or older. Void where prohibited or restricted by law. Sponsor and their respective parents, subsidiaries, affiliates, distributors, retailers, sales representatives, advertising and promotion agencies and each of their respective officers, directors and employees (collectively, the “Promotion Entities”), and members of their immediate families and/or persons living in the same household as such persons, are ineligible to enter the Sweepstakes or win a prize.

3. Winner Selection: The winner of the Sweepstakes will be selected in a random drawing from among all eligible Entries received throughout the Promotion Period. The random drawing will be conducted on Friday 20th September 2019 at Castle Hot Tubs, Penrice Court, Swansea. SA6 8QW by the Sponsor or its designated representatives, whose decisions are final. Odds of winning will vary depending on the number of eligible Entries received. The Winner will be publicly announced on the all of the Castle Hot Tubs social media pages. The winner will also receive a private message via Castle Hot Tubs Facebook Messenger with instructions on how to confirm acceptance of their prize. If a winner does not accept their prize within 14 days of the Facebook private message sent by the Promoter, the winner forfeits the prize and the Promoter may, at its discretion, award the prize to an alternative entrant, selected at random. The new winner must confirm acceptance of the prize within 7 days of receiving notification. Castle Hot Tubs accept no responsibility for the failure of the winner to receive or reply to their notification within the specified timescale. No substitution or transfer of a prize is permitted except by Sponsor.

4. Prizes:

– 1 winner will receive (1) Ramsey Hot Tub from our Pembrokeshire Range of spas, with an approximate retail value of £4,899. The Hot tub is 2000mm x 2000mm x 950mm. The dry weight is 405kg. The hot tub has 6 seats, 2 x Therapy pumps, 1 X Circulation pump.  Steps are provided.

Prizes cannot be transferred, redeemed for cash or substituted by winner. Sponsor reserves the right in its sole and absolute discretion to award a substitute prize of equal or greater value if a prize described in these Official Rules is unavailable or cannot be awarded, in whole or in part, for any reason. The approximate retail value of the prize represents Sponsor’s good faith determination. That determination is final and binding and cannot be appealed. If the actual value of the prize turns out to be less than the stated approximate retail value, the difference will not be awarded in cash. Restrictions, conditions, and limitations may apply. Sponsor will not replace any lost or stolen prize items.The prize is as stated and no cash or other alternatives will be offered.

Prize will only be awarded and/or delivered to addresses within South Wales, UK only. Delivery and installation includes placement of the new spa on a flat and level concrete base or a similar hard-standing. It is the responsibility of the winner to make sure they have this ready for delivery. The winner will also need to have a 32 amp electrical circuit installed by a qualified electrician, which we will connect the spa to upon delivery. Details of exact requirements will be given to the winner after the competition.

You must only enter this competition if you have suitable access to get the hot tub with dimensions of 2000m x 2000m x 950mm and a dry weight of 405kg into your property. Castle Hot Tubs will not be responsible for paying for any crane/ hi-ab lifts that may be required as a result of restricted access into your property.

The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Failure to comply with the Official Rules will result in forfeiture of the prize.

5. Online Entry: Enter the Sweepstakes during the Promotion Period online by signing into the entry form and perform the tasks provided. The entry form can be found on the following website at https://castlehottubs.co.uk/win-a-hot-tub/

Automated or robotic Entries submitted by individuals or organizations will be disqualified. Internet entry must be made by the entrant. Any attempt by an entrant to obtain more than the stated number of Entries by using multiple/different email addresses, identities, registrations, logins or any other methods, including, but not limited to, commercial contest/sweepstakes subscription notification and/or entering services, will void that entrant’s Entries and that entrant may be disqualified. Final eligibility for the award of any prize is subject to eligibility verification as set forth below. All Entries must be posted by the end of the Promotion Period in order to participate. Sponsor’s database clock will be the official time keeper for this Sweepstakes.

6. Privacy: All entrants acknowledge that if they are chosen as a winner, certain of their personally identifying information may be disclosed to third parties at least as required by law, including, without limitation, on a winner’s list. The applicant is happy for Castle Hot Tubs to use the data they provide for use of email marketing. The Winner will be publicly announced on the all of the Castle Hot Tubs social media pages. We will not share your data with external companies. More information on our Data control policies can be found on our website at https://castlehottubs.co.uk/wp-content/uploads/2018/09/CHT-Privacy-Policy-2018.pdf

7. Limitation of Liability: Sponsor is not responsible for any incorrect or inaccurate information, whether caused by website users or by any of the equipment or programming associated with or utilized in the Sweepstakes or by any technical or human error, which may occur in the processing of submissions in the Sweepstakes. Sponsor assumes no responsibility for any misdirected or lost mail, or any error, omission, interruption, deletion, defect, delay of operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, Entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to entrant’s or any other person’s computer related to or resulting from participating downloading materials in the Sweepstakes. If, for any reason, the Sweepstakes is not capable of running as planned, including infection by computer virus bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Sweepstakes, then Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Sweepstakes. In such event, Sponsor may, in its sole discretion, perform the random drawing from among all eligible Entries received prior to or after such cancellation, suspension, or modification.

In the event of a dispute concerning who registered online to participate in the Sweepstakes, the registration will be declared to have been made by the authorized account holder is defined as the natural person who is assigned to an email address by an internet provider, online service provider, or other organization (e.g., business, education institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. A potential winner may be requested to provide Sponsor with proof that the potential winner is the authorized account holder of the email address. If a dispute cannot be resolved to Sponsor’s satisfaction, the entry will be deemed ineligible.

8. Winner’s List: To obtain a copy of any legally required winners list or a copy of the Official Rules, send the applicable request and a self-addresses, stamped, envelope to Castle Hot Tubs Limited cc: Ramsey Hot Tub worth £4,899! at Delfryn, Hayscastle, Haverfordwest, SA62 5QG. Request must be received no later than 7 days + 6 MONTHS for the name of the winner and, by the end of the promotion, for a copy of the rules.

9. Sponsor: The Sweepstakes is sponsored by Castle Hot Tubs Limited, Delfryn, Hayscastle, Haverfordwest, SA62 5QG, [email protected]

10. Rafflecopter Disclaimer: This promotion is powered by Rafflecopter. Metric Feat LLC (“Rafflecopter”) does not sponsor, administer or endorse this promotion. By entering this promotion, Participants agree to Rafflecopter’s Privacy Policy (http://www.rafflecopter.com/rafl/privacy/). For technical information about the Rafflecopter widget, please visit http://blog.rafflecopter.com/2012/08/anatomy-rafflecopter-giveaway/.

11. Facebook Disclaimer: Entrants should understand that they are providing their information to the Sponsor and not to Facebook. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.

12. OTHER: The hot tub will be supplied with a 12 month limited warranty covering defective parts only. The promoter will not be responsible for any accidental damage caused to the spa by the winner, or for items that need replacing due to wear and tear. The winner will be responsible for purchasing water treatment chemicals and maintaining water quality.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.