Our Servicing and Maintenance

Castle Hot Tubs have many years of experience in servicing, repairing and moving hot tubs and spas throughout Pembrokeshire, Carmarthenshire and Cardiganshire. We provide several different services to make your life easier when it comes to repairing or maintaining your hot tub

If you don’t live in our service area don’t panic our friendly engineers are happy to help you diagnose your hot tub problems over the phone and we can help you fix your spa by sending you the parts. We stock a huge amount of hot tub spares, spa parts and can even deliver to your door next day.

One of the Castle Hot Tubs' team repairing a Hot Tub as part of our servicing and maintenance

Local Call Out charge: – £75

Includes 1 hour to diagnose and resolve any problems with your hot tub. If new parts are required our engineer will quote you on any recommended parts to complete repairing your hot tub. If the repair requires work over 1 hour you will be charged at an hourly rate of £45.

 

Spa Refresh: – £175

Every 4 months you should be replacing the water in your hot tub. With our spa refresh service we will add a biofilm eliminator to your spa to remove unwanted bacterial slime for you hot tub pipe work. We will then drain down your spa, clean your filters and vacuum out the pipes. This removes all the old water and then wipe down the sides of your spa with a spa surface cleaner. We will then re-commission your spa for you.

 

Annual Service: – £225

With our annual service we do a 26 point check on your spa which includes our spa refresh service. This also includes replacing heater and pump seals making sure all of your air and water diverters turn smoothly. We open up the side of your spa to ensure your pumps are in best working condition your heater is working to its maximum capacity. We will also advise you on any recommended repairs that may be needed.

 

Hot Tub Relocation:

Please ask for a quote. If you have bought or sold a second hand hot tub and need it moving get in touch with Castle hot tubs and we can help you to move the hot tub. We offer this service locally and nationwide. Our Professional team have the right equipment to make moving a hot tub a pleasant experience for you.