Meet Our Team

Meet Our Friendly Team

Director Castle Hot Tubs

Dieter

Director

Dieter is one of the directors of Castle Hot Tubs. He is in charge of product procurement and dealing with our suppliers.
Director Castle Hot Tubs

Sally

Director


Sally is one of the directors at Castle hot tubs, she mostly deals with hot tub sales and after sales service. With many years of experience in the industry Sally has a good knowledge of water chemistry and can help you out with any technical water question you may have.
water technician wales

Sarah

water techniciaN

Distribution Manager

Paul

Distribution Manager

Paul is our distribution manager and has worked at Castle Hot tubs since February 2012. Heading up our packing team Paul is in charge of quality control, he is also our ‘go to’ man when it comes to anything computer related!
Fact: Paul used to be a run his own pub, he also has one of our gorgeous kittens that we rescued in summer 2016.
General manager

Yan

Manager

Yan has worked in the family business since January 2012. He is the Manager of Castle Hot Tubs keeping an eye on all the different department. Yan enjoys taking part in the technical questions of hot tubs and spas regarding parts and repairs.
Fact: Yan is a trained diving instructor and lived in Mexico for 6 years
hot tub logistics wales

Rhiannon

PA & Logistics

Rhiannon has worked with us since May 2013. She speaks English and Welsh, is PA to Sally and also deals with the logistics of our hot tub sales
Fact: Rhi is an absolute blast at a party!!!!
Distribution

Sam

Hot Tub Engineer

Sam is one of our Hot Tub Engineers. He travels the Pembrokeshire installing our beautiful tubs, and also carries out our servicing and maintenance services with Kern.
Fact: Sam is an AMAZING Dad dancer!
Hot Tub Engineer Wales

Kern

Hot Tub Engineer

Kern is an Engineer installing our Hot Tubs and Swim Spas alongside Sam. He also supports Belinda in customer services helping with technical questions that are emailed.
Fact: Kern plays for the Haverfordwest Dragon F.C who Castle Hot Tubs Sponsor (he has to do 20 laps of our yard each time they loose!)
hot tubs wales

Lee

Packing and Warehouse Department

Lee works in our packaging and warehouse department. Having recently passed his driving test we’re going to be training him on the fork lift next!
Fact: Lee LOVES football!
hot tub technician wales

Dave

Trainee Technician

Dave is new o the team and a trainee technician. We’re going to be teaching him to install, service and repair hot tubs with Sam and Kern.
Fact: Dave is a trained Lifeguard
hot tub sales & Marketing wales

Thea

Marketing

Thea works with the marketing, sales and branding of Castle Hot Tubs. You’ll quite often bump into Thea at one of our shows and can speak to her if you are having problems purchasing online or looking to purchase a hot tub.
Fact: Thea is a trained sports massage therapist and lived in Kazakhstan for 2 years
Customer Service Assistant

Belinda

Customer Service


Belinda is in charge of our customer services and will happily help you with any of your needs whether it be over the phone or via email. Her warm, bubbly personality makes her perfect for this job as she will always help you to the best of her ability.
Fact: She is crazy organised and hates a messy desk!