Unrivalled Service, Choice & Value.

Thank you for visiting our website. Established in 2003 Castle Hot Tubs is a family run business based in Pembrokeshire, West Wales. We pride ourselves on a friendly, knowledgeable and non pushy service unequaled in the industry. We are an independent hot tub dealer with access to a huge variety of hot tubs, swim spas, saunas and garden furniture. As Wales largest stockists of Hot Tubs we have a wide range of chemicals, filters, spare parts and accessories at very competitive prices and for this reason have become the UK’s first choice one stop hot tub shop!

 

Whether you’re looking for a hot tub for domestic use or you’re a holiday cottage/park looking for several hot tubs, Castle hot tubs have the knowledge, experience and will offer you an excellent service by working with you to find out your needs and then making sure you are provided with all the information needed to make your decision.

A photograph of the Castle Hot Tubs staff team
Photograph of the Party Pool Hot Tub installed in Herbranston

Quality Guaranteed.

The hot tubs we sell are manufactured and imported in from America. With an American made hot tub you can guarantee what you are purchasing is quality hence why we offer industry leading warranty. You will find many cheaper Chinese manufactured hot tubs on the market, but we recommend you really look into what you’re buying and who you’re buying from to avoid problems and disappointment. You get what you pay for.

We stock and have access to wide variety of hot tub, swim spa and swimming pool parts at great prices! We offer hot tub servicing in Pembrokeshire, Carmarthenshire, Cardiganshire and Swansea, covering most of Wales our hot tub engineer will be able to help you repair any problems you may come across. Our team can also provide deep clean and spa winterisation services.

Castle Hot Tubs are BISHTA (British and Irish Hot Tub Association) members. Our staff are trained and certified in water management and you can be assured you will get quality advice and knowledge to help you look after your water. If you have any questions, don’t hesitate to get in contact with our friendly team who will be more than happy to help you out.

SHOWROOMS

Haverfordwest

Established in 2003, Castle Hot Tubs are based in Hayscastle, Haverfordwest. We are a family run business, employing people from the local area. Why not pop by our showroom to take a look at some of our products?

Swansea

We have recently opened a brand new showroom in Penrice Court, Swansea. We enjoyed a successful launch weekend attracting many people to view our range of luxurious hot tubs.

Meet The Team

Dieter, one of Castle Hot Tubs' Directors

Dieter

Director

Dieter is one of the directors of Castle Hot Tubs. He is in charge of product procurement and dealing with our suppliers.

Sally, one of Castle Hot Tubs' Directors

Sally

Director

Sally is one of the directors at Castle hot tubs, she mostly deals with hot tub sales and after sales service. With many years of experience in the industry Sally has a good knowledge of water chemistry and can help you out with any technical water question you may have.

Yan, the manager of Castle Hot Tubs

Yan

Manager

Yan has worked in the family business since January 2012. He is the Manager of Castle Hot Tubs keeping an eye on all the different department. Yan enjoys taking part in the technical questions of hot tubs and spas regarding parts and repairs Fact: Yan is a trained diving instructor and lived in Mexico for 6 years.

Rhiannon, a Castle Hot Tubs' PA & in charge of Logistics

Rhiannon

Duty General Manager

Rhiannon has worked with us since May 2013. She speaks English and Welsh, is PA to Sally and also deals with the logistics of our hot tub sales.

Fact: will NEVER say no to a Strongbow!

Paul, Castle Hot Tubs' Distribution Manager

Paul

Distribution Manager

Paul is our distribution manager and has worked at Castle Hot tubs since February 2012. Heading up our packing team Paul is in charge of quality control, he is also our ‘go to’ man when it comes to anything computer related! Fact: Paul used to be a run his own pub, he also has one of our gorgeous kittens that we rescued in summer 2016.

Sarah, Castle Hot Tubs' Water Technician

Sarah

Water Technician

Disney fanatic Sarah doesn’t drink pints, play football, breed Labradors or drive taxis, but she’s our water girl!

Fact: Sarah has been to almost every Disney Land in the world

Danny

Danny

Showroom Manager

If you go to our Swansea Showroom you will have the pleasure of meeting Danny!

Fact: Danny used to play professional football for Wales under 21’s

Photograph of Sam, a Castle Hot Tubs' Engineer

Sam

Line Supervisor

Sam is our line supervisor and all round family man

Fact: Multi-talented Sam can turn his hand to anything from building shelves, fixing hot tubs to full loft conversions!

Lee, the Castle Hot Tubs staff member responsible for the Packing & Warehouse Department

Lee

Spa Engineer

You will often see Lee out and about in our Castle Hot Tubs Vans delivering & installing spas

Fact: Lee LOVES football and is a massive Newcastle United fan!

Photograph of Belinda handling a call, responsible for Castle Hot Tubs' Customer Service

Belinda

Customer Services

Cocktail Queen B will never say no to an adventure

Fact: She is crazy organised and loves a clean desk

Sean

Sean

Trainee Engineer

Labrador crazy, occasional taxi driving family man Sean comes from Laugharne.

Fact: His grandparents  used to own the Browns Hotel in Laugharne where Dylan Thomas used to write his poetry!

Phil

Spa Engineer

Phil joined the team in June 2017.

Fact: Phil owns a race horse & Welsh Cobs

Danny B

Trainee Engineer

Family man Danny is new to the team.

Fact: Danny served 12 years in the RAF before joining Castle Hot Tubs & loves to sing while carrying out his daily jobs