Unrivalled Service, Choice & Value.
Thank you for visiting our website. Established in 2003 Castle Hot Tubs is a family run business based in Pembrokeshire, West Wales. We pride ourselves on a friendly, knowledgeable and non pushy service unequaled in the industry. We are an independent hot tub dealer with access to a huge variety of hot tubs, swim spas, saunas and garden furniture. As Wales largest stockists of Hot Tubs we have a wide range of chemicals, filters, spare parts and accessories at very competitive prices and for this reason have become the UK’s first choice one stop hot tub shop!
Whether you’re looking for a hot tub for domestic use or you’re a holiday cottage/park looking for several hot tubs, Castle Hot Tubs have the knowledge, experience and will offer you an excellent service by working with you to find out your needs and then making sure you are provided with all the information needed to make your decision.
As an independent dealer, we have access to the very best hot tubs available on the market. Our premium range of hot tubs are manufactured and imported from America. These are very high quality products and offer an industry leading warranty. We also supply a range of carefully selected hot tubs assembled in the Far East. These offer a very high specification and incredible value. Our Far East assembled spas are made from high quality components – including American made Aristec Acrylic shells and Balboa control panels.
We stock and have access to wide variety of hot tub, swim spa and swimming pool parts at great prices! We offer hot tub servicing in Pembrokeshire, Carmarthenshire, Cardiganshire and Swansea, covering most of Wales our hot tub engineers will be able to help you repair any problems you may come across. Our team can also provide deep clean and spa winterisation services.
Castle Hot Tubs are BISHTA (British and Irish Hot Tub Association) members. Our staff are trained and certified in water management and you can be assured you will get quality advice and knowledge to help you look after your water. If you have any questions, don’t hesitate to get in contact with our friendly team who will be more than happy to help you out.
Our newest showroom is now open on Vine Road in Johnston, Pembrokeshire. Our head office based in Hayscastle is now for distribution only and is not open to the public. We have a huge selection of spa on display in Johnston so why not drop by and check us out!
Our welcoming new showroom in Penrice Court, Swansea displays a lot of our range of hot tubs and also stocks a wide variety of chemicals. Pop in today to view our range of luxurious hot tubs.
Pyle Garden Village
Pyle Garden Village is a Shopping and Leisure experience for the whole family to enjoy. Shops, Outlets and Cafe all ensure there is something for everyone. Our newest hot tub showroom stocks a wide range of hot tubs and also a spa chemicals shop! Why not pop in and have a browse!
Meet The Team
Dieter is one of the directors of Castle Hot Tubs. He is in charge of product procurement and dealing with our suppliers.
Sally is one of the directors at Castle hot tubs, she mostly deals with hot tub sales and after sales service. With many years of experience in the industry Sally has a good knowledge of water chemistry and can help you out with any technical water question you may have.
Yan has worked in the family business since January 2012. He is the Manager of Castle Hot Tubs keeping an eye on all the different departments. Yan enjoys taking part in the technical questions of hot tubs and spas regarding parts and repairs Fact: Yan is a trained diving instructor and lived in Mexico for 6 years.
Duty General Manager
Rhiannon has worked with us since May 2013. She speaks English and Welsh, is PA to Sally and also deals with the logistics of our hot tub sales.
Fact: will NEVER say no to a Strongbow!
Paul is our distribution manager and has worked at Castle Hot tubs since February 2012. Heading up our packing team Paul is in charge of quality control, he is also our ‘go to’ man when it comes to anything computer related! Fact: Paul used to run his own pub, he also has one of our gorgeous kittens that we rescued in summer 2016.
Disney fanatic Sarah doesn’t drink pints, play football, breed Labradors or drive taxis, but she’s our water girl!
Fact: Sarah has been to almost every Disney Land in the world
Sam is our line supervisor and all round family man
Fact: Multi-talented Sam can turn his hand to anything from building shelves, fixing hot tubs to full loft conversions!
Cameron works really hard to ensure your orders are safely dispatched, on-time. One day he will live in a tree house.
Rumour has it that Mark is an awesome dancer, but talk of a future appearance on Strictly Come Dancing is unconfirmed.
Speedy Liam has great fork-lift skills. When not zipping about in the yard he enjoys a cool crisp cider and driving powerboats.
One time surfer and coastal path runner, Adrian finally found his niche as our hot tub test pilot, occasionally called in for marketing duties when needed.
Football mad Toni is a massive Swansea City fan and would put his football knowledge to test against anyone!
Sales Executive (Swansea)
Chantelle is the newest member of our team. She loves to travel and socialise. Chantelle lived in Turkey for 9 years but says she prefers the weather in Swansea. (This comment has not been fact checked!)
Sales Executive (Bridgend)
Louise enjoys the outdoors, hiking, baking and eating cake. Not necessarily all at the same time! She loves talking to customers and being helpful.
Sales Executive (Bridgend)
Mel is eager to provide excellent customer service. She also has a lifelong passion for cake, chocolate pudding and horses (in no particular order) and has a dubious yearning for the 80’s.
It Could Be YOU!
Your Dream Job
Fact: We are looking to recruit talented individuals. If working with us sounds like your next dream career move, we would love to hear from you! Have something great to offer us? Tell us about it by completing an application form and tell us why we would make such a great match!