Unrivalled Service, Choice & Value.

Thank you for visiting our website. Established in 2003 Castle Hot Tubs is a family run business based in Pembrokeshire, West Wales. We pride ourselves on a friendly, knowledgeable and non pushy service unequaled in the industry. We are an independent hot tub dealer with access to a huge variety of hot tubs, swim spas, saunas and garden furniture. As Wales largest stockists of Hot Tubs we have a wide range of chemicals, filters, spare parts and accessories at very competitive prices and for this reason have become the UK’s first choice one stop hot tub shop!

 

Whether you’re looking for a hot tub for domestic use or you’re a holiday cottage/park looking for several hot tubs, Castle Hot Tubs have the knowledge, experience and will offer you an excellent service by working with you to find out your needs and then making sure you are provided with all the information needed to make your decision.

A photograph of the Castle Hot Tubs staff team
Photograph of the Party Pool Hot Tub installed in Herbranston

Quality Guaranteed.

As an independent dealer, we have access to the very best hot tubs available on the market.  Our premium range of hot tubs are manufactured and imported from America.  These are very high quality products and offer an industry leading warranty. We also supply a range of carefully selected hot tubs assembled in the Far East.  These offer a very high specification and incredible value.  Our Far East assembled spas are made from high quality components – including American made Aristec Acrylic shells and Balboa control panels.

We stock and have access to wide variety of hot tub, swim spa and swimming pool parts at great prices! We offer hot tub servicing in Pembrokeshire, Carmarthenshire, Cardiganshire and Swansea, covering most of Wales our hot tub engineers will be able to help you repair any problems you may come across. Our team can also provide deep clean and spa winterisation services.

Castle Hot Tubs are BISHTA (British and Irish Hot Tub Association) members. Our staff are trained and certified in water management and you can be assured you will get quality advice and knowledge to help you look after your water. If you have any questions, don’t hesitate to get in contact with our friendly team who will be more than happy to help you out.

SHOWROOMS

Haverfordwest

Established in 2003, Castle Hot Tubs are based in Hayscastle, Haverfordwest. We are a family run business, employing people from the local area. Why not pop by our showroom to take a look at some of our products?

Swansea

Our welcoming new showroom in Penrice Court, Swansea displays a lot of our range of hot tubs and also stocks a wide variety of chemicals.  Pop in today to view our range of luxurious hot tubs.

Pyle Garden Village

Pyle Garden Village is a Shopping and Leisure experience for the whole family to enjoy. Shops, Outlets and Cafe all ensure there is something for everyone. Our newest hot tub showroom stocks a wide range of hot tubs and also a spa chemicals shop! Why not pop in and have a browse!

Meet The Team

Dieter, one of Castle Hot Tubs' Directors

Dieter

Director

Dieter is one of the directors of Castle Hot Tubs. He is in charge of product procurement and dealing with our suppliers.

Sally, one of Castle Hot Tubs' Directors

Sally

Director

Sally is one of the directors at Castle hot tubs, she mostly deals with hot tub sales and after sales service. With many years of experience in the industry Sally has a good knowledge of water chemistry and can help you out with any technical water question you may have.

Yan

Manager

Yan has worked in the family business since January 2012. He is the Manager of Castle Hot Tubs keeping an eye on all the different departments. Yan enjoys taking part in the technical questions of hot tubs and spas regarding parts and repairs Fact: Yan is a trained diving instructor and lived in Mexico for 6 years.

Rhiannon, a Castle Hot Tubs' PA & in charge of Logistics

Rhiannon

Duty General Manager

Rhiannon has worked with us since May 2013. She speaks English and Welsh, is PA to Sally and also deals with the logistics of our hot tub sales.

Fact: will NEVER say no to a Strongbow!

Paul, Castle Hot Tubs' Distribution Manager

Paul

Distribution Manager

Paul is our distribution manager and has worked at Castle Hot tubs since February 2012. Heading up our packing team Paul is in charge of quality control, he is also our ‘go to’ man when it comes to anything computer related! Fact: Paul used to run his own pub, he also has one of our gorgeous kittens that we rescued in summer 2016.

Sarah, Castle Hot Tubs' Water Technician

Sarah

Water Technician

Disney fanatic Sarah doesn’t drink pints, play football, breed Labradors or drive taxis, but she’s our water girl!

Fact: Sarah has been to almost every Disney Land in the world

Photograph of Sam, a Castle Hot Tubs' Engineer

Sam

Line Supervisor

Sam is our line supervisor and all round family man

Fact: Multi-talented Sam can turn his hand to anything from building shelves, fixing hot tubs to full loft conversions!

Photograph of Belinda handling a call, responsible for Castle Hot Tubs' Customer Service

Belinda

Customer Services

Cocktail Queen B will never say no to an adventure

Fact: She is crazy organised and loves a clean desk

Phil

Head of Installation Team

Phil joined the team in June 2017.

Fact: Phil owns a race horse & Welsh Cobs

Toni

Sales Executive (Swansea)

Football mad Toni is a massive Swansea City fan and would put his football knowledge to test against anyone!

James

Spa Engineer

James is our resident motorcycle fanatic.  When not on two wheels (or possibly one) he can be found surrounded by wiring or pc components.

Cameron

Warehouse Assistant

Cameron works really hard to ensure your orders are safely dispatched, on-time.  One day he will live in a tree house.

Helen

Admin Assistant

Fact: Helen loves the sea and has just bought her own paddle-board!

Mark

Spa Engineer

Rumour has it that Mark is an awesome dancer, but talk of a future appearance on Strictly Come Dancing is unconfirmed.

Louise

Sales Executive (Bridgend)

Louise is the newest member of our team.  Louise enjoys the outdoors, hiking, baking and eating cake.  Not necessarily all at the same time!  She loves talking to customers and being helpful.

Mel, Sales Executive

Mel

Sales Executive (Bridgend)

Mel is eager to provide excellent customer service.  She also has a lifelong passion for cake, chocolate pudding and horses (in no particular order) and has a dubious yearning for the 80’s.

Adrian

Marketing Executive

One time surfer and coastal path runner, Adrian finally found his niche as our hot tub test pilot, occasionally called in for marketing duties when needed.

Liam

Warehouse Assistant

Speedy Liam has great fork-lift skills.  When not zipping about in the yard he enjoys a cool crisp cider and driving powerboats.

It Could Be YOU!

Your Dream Job

Fact: We are looking to recruit talented individuals.  If working with us sounds like your next dream career move, we would love to hear from you!  Have something great to offer us?  Tell us about it by completing an application form and tell us why we would make such a great match!